Refund & Returns Policy

At Ysstore.in, customer satisfaction is important to us. Please read our Refund & Returns Policy carefully before making a purchase.

🔄 Returns & Replacements

• Return or replacement requests must be raised within 10 days of delivery.

• Returns are accepted only for eligible products and as per product-specific terms.

• Products must be unused, undamaged, and in original packaging with all tags intact.

❌ Non-Returnable Items

The following items are not eligible for return or refund unless received damaged or incorrect:

• Used or damaged products

• Items without original packaging

• Products marked as non-returnable on the product page

🚚 Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact our support team within 48 hours of delivery with clear images or videos.
After verification, we will arrange a replacement or suitable resolution as per our policy.

💰 Refunds (If Applicable)

• Refunds are processed only after inspection and approval.

• Approved refunds will be issued to the original payment method.

• Refund processing time may take 5–10 business days, depending on the payment provider.

📞 How to Request a Return or Refund

To initiate a return or request support, please contact us with:

• Order ID

• Product details

• Reason for return

• Supporting images (if applicable)

Our support team will guide you through the next steps.

🔒 Policy Transparency

• Returns and refunds are subject to product eligibility and verification.

• Ysstore.in reserves the right to approve or reject requests based on policy compliance.

• This policy may be updated without prior notice.